Purchasing

FREQUENTLY ASKED QUESTIONS

If I purchase an American Tivoli Audio product, can I use it overseas?

We do not recommend doing so for a number of reasons. Our radios are designed with regional safety and technical specifications in mind. We especially recommend against using third-party voltage adapters as they have been known to damage our radios. As such, we cannot honor American warranties once a product is taken overseas. The best option is to contact your local authorized Tivoli Audio distributor for local purchasing information. You can find your local distributor in the dealers section of our website.

Does Tivoli Audio ship overseas?

Tivoli Audio does not ship any of our items directly overseas. For international purchases, please visit your region's website or contact your local authorized Tivoli Audio distributor. You can find your local distributor in the international section of our website.

What is my credit card's security code and where can I find it?

The security code is a security feature of Visa, MasterCard, Discover and American Express credit cards. By including it with your order, you help protect your account from fraud and provide one more way of being sure your order is legitimate. For Visa, MasterCard & Discover customers, the security code is the 3-digit number located on the back of your credit card, usually at the top of the signature strip. For American Express customers, look for the 4-digit number printed on the front of your card. Depending on which card you have, the number should be located in small type above your credit card's main number.

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